Refund and Returns Policy
↩️ Refund and Returns Policy
All products sold on SVGRABBIT are digital download products. Please read this policy carefully before purchasing.
1. Digital Product Notice
SVGRABBIT sells digital files only. No physical item will be shipped to you.
2. No Refund Policy
Due to the digital nature of our products, all sales are final. We do not offer refunds, returns, exchanges, or cancellations once an order is placed.
By purchasing from SVGRABBIT, you understand and agree that digital products cannot be returned or refunded.
3. Please Check Before Purchasing
Before placing an order, please make sure:
- You have selected the correct product.
- You have read the product description.
- You understand this is a digital download, not a physical item.
- You have the correct software to use the included file formats.
4. We Do Not Refund For
- Accidental purchases
- Change of mind
- Wrong product selection
- Duplicate purchases
- Lack of software knowledge
- Compatibility issues with unsupported software
- Failure to read the product description before purchase
5. File Issues
If your file is corrupted, missing, or cannot be downloaded, please contact us with your order number and the email address used at checkout.
We will review the issue and provide assistance when appropriate, such as resending the file or providing a corrected file. This does not guarantee a refund.
6. Contact Us
For order support, please contact us at:
support@svgrabbit.com