1 Information We Collect

When you visit SVGRABBIT, place an order, create an account, or contact us, we may collect certain information needed to provide our digital products and customer support.

Information we may collect includes:

• Name
• Email address
• Billing details
• Order information
• Account information if you create an account
• Messages sent through contact forms or email
• Technical information such as browser type, device type, and website usage data

2 How We Use Your Information

SVGRABBIT uses your information to operate our website, process digital download orders, provide customer support, and improve our services.

We may use your information to:

• Process and deliver your digital order
• Provide download access for purchased files
• Send order confirmations and download details
• Provide customer support
• Respond to questions or custom design requests
• Manage your customer account if you create one
• Improve our website, products, and services
• Comply with legal, tax, accounting, or security requirements when applicable

3 Payment Information

Payments on SVGRABBIT are processed through secure third-party payment providers. SVGRABBIT does not store your full credit card information on our website.

Payment providers may collect and process payment details according to their own privacy policies and security practices.

4 Digital Order Information

Because SVGRABBIT sells digital download products, we may keep order records related to your purchases, including product names, download access, order status, payment status, and customer email address.

This information helps us provide order support, resend download details when appropriate, and maintain accurate business records.

5 Cookies

Our website may use cookies and similar technologies to improve site functionality and provide a better shopping experience.

Cookies may help with:

• Remembering cart information
• Keeping customers logged in
• Improving website performance
• Understanding how visitors use our website
• Supporting checkout and order functionality

You can adjust cookie settings through your browser. Please note that disabling cookies may affect cart, checkout, account, or download functionality.

6 Sharing Information

SVGRABBIT does not sell your personal information. We may share necessary information with trusted service providers only when needed to operate our website, process payments, deliver digital orders, provide support, or comply with legal requirements.

Examples of service providers may include:

• Payment processors
• Website hosting providers
• Email or order notification services
• Security and website maintenance tools
• Legal, tax, or accounting service providers when required

7 Data Security

We take reasonable steps to protect customer information and maintain the security of our website. However, no online system, website, or electronic storage method can be guaranteed to be completely secure.

Please protect your account login information and contact us if you believe your account or order information has been accessed without permission.

8 Email Communication

We may use your email address to send order confirmations, download information, customer support replies, account-related messages, or custom design communication.

We do not use your email to send unnecessary messages. If we offer marketing emails in the future, you may be able to unsubscribe from those messages.

9 Customer Accounts

If you create an account on SVGRABBIT, your account may store order history, download access, billing details, and account information.

You are responsible for keeping your login details secure. Please contact us if you need help with your account or digital downloads.

10 Data Retention

We may keep order records and customer information for as long as needed to provide support, maintain business records, comply with legal or tax requirements, prevent fraud, and operate our website.

Some information may need to be retained even if a customer requests removal, especially when required for legal, accounting, tax, security, or order record purposes.

11 Your Choices

You may contact us if you need help updating account information, accessing order details, or asking questions about your personal information.

Depending on your location and applicable laws, you may have rights related to accessing, correcting, or requesting deletion of certain personal information.

12 Children’s Privacy

SVGRABBIT is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us.

13 Changes To This Privacy Policy

SVGRABBIT may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated policy content.

We encourage customers to review this Privacy Policy periodically to understand how information may be collected, used, and protected.

14 Contact Us

If you have questions about this Privacy Policy, your account, your order information, or how your information is handled, please contact us by email:

Please include clear details so we can review your message and respond as soon as possible.