1 What will I receive after purchase?

After purchasing from SVGRABBIT, you will receive a digital download file. No physical item will be shipped. Your order may include SVG, PNG, PDF, EPS, DXF, or embroidery file formats depending on the product listing.

2 How do I download my SVGRABBIT files?

After your payment is completed, your download link will be available on the order confirmation page, in your customer account, and/or through your order email. Please save your files after downloading them.

3 What file formats are included?

File formats may vary by product. Please check each product description before purchasing. Common SVGRABBIT digital file formats may include:

• SVG files for cutting machines and vector projects
• PNG files for sublimation, printing, and transparent background designs
• PDF files for print-ready or preview use
• EPS files for editable vector artwork
• DXF files for cutting software
• PES, DST, JEF, EXP, and HUS files for embroidery designs when listed

4 Can I use SVGRABBIT designs for commercial use?

Yes, you may use SVGRABBIT designs to create physical products for personal or small business use. Examples include shirts, mugs, tumblers, stickers, decals, signs, cards, handmade craft items, and finished physical products.

5 What is not allowed?

You may not resell, share, gift, distribute, upload, or claim the digital files as your own. You may not sell the files as digital downloads, include them in digital bundles, upload them to marketplaces, or give them away for free.

6 Do you offer refunds?

Because SVGRABBIT products are digital downloads, all sales are final. We do not offer refunds, returns, or exchanges once files have been purchased or downloaded. Please read the product description carefully before placing your order.

7 What if I have trouble downloading my files?

If you have trouble downloading your SVGRABBIT files, please contact us with your order number and the email address used at checkout. We will help you access your digital download as soon as possible.

8 Can I request a custom design?

Yes. SVGRABBIT accepts custom design requests. You can send us your idea, theme, wording, color preference, and file format needs through the Custom Design page or Contact page.

9 Are the files compatible with Cricut or Silhouette?

Many SVGRABBIT SVG and PNG files are suitable for popular cutting and design software such as Cricut Design Space and Silhouette Studio. Please make sure your software supports the included file format before purchasing.

10 Can I edit the files?

Some SVGRABBIT files may be editable depending on the format and software you use. SVG, EPS, and DXF files are commonly used for editing or cutting. PNG files are usually used for printing, sublimation, and transparent background artwork.

11 Do you sell physical products?

No. SVGRABBIT mainly sells digital design files. No physical product, shirt, mug, tumbler, sticker, or printed item will be shipped unless clearly stated otherwise.

12 How can I contact SVGRABBIT?

If you need help with a digital download, order issue, file format question, or custom design request, please visit our Contact page and send us your message. We are happy to help.